| Format | Description |
|---|---|
| Maligning | Agreeing with or giving in to a person and then gossiping about that person |
| Martyrdom | Following through on what you said you would do, but with an attitude of irritation or feeling burdened and thus not with full commitment |
| Procrastination | Making a commitment but not completing the task in the designated period |
| Carelessness | Carrying out your commitment in a sloppy or neglectful way |
| Format | Description |
|---|---|
| Complement-Insult | Following a complement with an insulting comment while acting as if you are only saying something positive |
| Yes-But | Briefly agreeing with or supporting someone and then proceeding with disagreement or criticism |
| Sorry-Not Sorry | Following an apology with a remark that takes back the apology (in one of three ways)
1. Sorry-Blame: Saying you are sorry and then implying that the other person really caused the problem 2. Sorry-Denial of Intent: Saying you are sorry, but denying that you intend anything hurtful 3. Sorry-Excuse: Saying you are sorry and then offering a reason for why you did what you did |
| Format | Description |
|---|---|
| Sarcasm | Saying something in a joking manner but covertly criticizing through a judgmental tone |
| Prejudiced Jokes | Using humor to convey prejudice toward a group of people, often in the presence of a person who belongs to that group |