Words of Power A Guide for Ordinary People to Calm and De-Escalate Aggressive Individuals
Author(s):
Ellis Amdur
Publishing / Edition:
Self-Published, 2020
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Click here for the Table of Contents of the book
Acknowledgements ix
Introduction xi
SECTION I What Can We Do To Make Aggressive Situations Less Likely? 1
Chapter 1 Above All Things, Be Polite 3
Chapter 2 The Development Of A Safety Mindset 5
SECTION II Recognition Of Patterns Of Aggression 9
Chapter 3 The Cycle Of Aggression 11
Chapter 4 Why Would An Individual Become Aggressive? 21
Chapter 5 What Does Escalation Look Like? 27
SECTION III De-escalation Of Angry Individuals 35
Chapter 6 Preemptive De-escalation 37
Chapter 7 Physical Organization In The Face Of Aggression 41
Chapter 8 Tone And Quality Of Your Voice For De-Escalation 49
Chapter 9 Across The Spectrum Of Anger 53
Chapter 10 Diamonds In The Rough: Essential Strategies For The De-Escalation Of Anger 57
Chapter 11 Tactical Paraphrasing: The Gold Standard With Angry Individuals 67
Chapter 12 Big Mistakes That Seem Like Such Good Ideas At The Time 75
Chapter 17 Dealing With Difficult People 109
Chapter 18 Coping With Stubborn Refusals 111
Chapter 19 Dealing With Mood Swings 113
Chapter 20 Stuck On Grievances 115
Chapter 21 If There Is A Problem, That Would Be Your Fault: Useful Tactics For Dealing With Symptoms Of Paranoia And Persecution 117
Chapter 22 Responding To People In Disorganized States 121
Chapter 23 The Volatile Personality 125
Chapter 24 Bad Intentions: Recognizing The Strategies Of Opportunistic And Manipulative Individuals 127
SECTION VI Communication With Aggressive Young People 133
Chapter 25 What Has Happened To Our Young? 135
Chapter 26 Are Aggressive Kids Any Different From Aggressive Adults? 139
Chapter 27 No Brake Pads - A Consideration Of The Impulsive Kid 143
Chapter 28 Fierce Youth 147
Chapter 29 Dynamite Under A Rock - Explosive Kids 151
Chapter 30 "Even If You Make Me, I'll Still Make You Miserable" - Argumentative Youth 153
Chapter 31 Pseudo-nihilism - "I Don't Care" 157
SECTION VII It's Not Enough To Do The Right Thing - We Must Be The Right Thing 161
Chapter 32 Training Your Intuition To Pick Up Danger 163
Chapter 33 The Texture Of Relationship - Intuition In Action 167
Chapter 34 It Is Not Personal Unless You Make It So 173
Chapter 35 The Joy And Intoxication Of Righteous Anger 179
Chapter 36 Circular Breathing: Be The Eye In The Center Of The Hurricane 181
Appendices 187
Appendix I What About Threats To My Family? 189
Appendix II What About Where I Work? 193