Chapter 1. Listening: "Tell me again, I want to hear you." 10
Chapter 2. Attending: "Try me again, I'm listening." 37
Chapter 3. Hearing: "I want to hear, I want to be heard." 63
Chapter 4. Leveling: "I want equality; I will hear you equally." 97
Chapter 5. Risking: "I want to know you; I want to be known." 124
Chapter 6. Caring: "I will value you as I want to be valued." 148
